Privacy Policy
Effective Date: May 2025
This Privacy Policy applies to www.makanda.com, owned and operated by Makanda by The Sea Hotel Adults Only. This policy describes how we collect, use, disclose, and protect the personal information you provide through our website: www.makanda.com. It also outlines your rights regarding the management of your personal data.
Information We Collect
We collect the following types of personal data:
Name, email address, phone number, and postal address.
Payment information (credit card type, number, cardholder name, expiration date, and security code).
Reservation details, including dates of arrival and departure, special requests, and service preferences.
Information provided through surveys, contests, or promotional offers.
You may choose what personal data you wish to provide, though some transactions may be affected if necessary information is withheld.
Automatically Collected Information
We automatically collect data, some of which may constitute personal data, including:
IP address
Browser type and version
Operating system and device settings
Language preferences
Location data
Time and date of access
Requested URL and referral source
Booking ID and browsing activity
For details about our use of cookies, please refer to our Cookie Notice.
Purpose of Data Processing
We use your data for:
Completing and managing your reservations.
Providing customer support.
Inviting you to submit guest reviews after your stay.
Marketing communications (newsletters, offers, promotions), subject to your consent where required.
General communication regarding your reservations, reminders, or service questionnaires.
Analytical research to improve our services and guest experiences.
Security and fraud prevention.
Compliance with legal obligations and dispute resolutions.
Legal Basis for Processing
Contractual obligations: Completing reservations and providing customer service.
Legitimate interests: Enhancing guest experiences, security measures, and internal analytics.
Consent: Marketing activities and newsletters.
Legal compliance: Responding to legal requests and regulatory obligations.
Sharing Your Personal Data
We may share personal data with:
Booking.com and its affiliates for reservation management, customer service, and analytics.
Third-party service providers for processing payments, analytics, and marketing services.
Competent authorities for legal compliance and law enforcement purposes.
International Data Transfers
Your personal data may be transferred internationally, including outside the European Economic Area (EEA). We ensure adequate protection measures and comply with applicable data protection laws, including using standard contractual clauses as required.
Data Security
We implement technical, physical, and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is strictly limited to authorized personnel only.
Data Retention
Personal data is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and prevent fraud. Specific retention periods depend on the type of information and applicable legal requirements.
Your Rights
You have the right to:
Access your personal data and request a copy.
Correct inaccuracies or update your information.
Request deletion, restriction, or objection to the processing of your personal data.
Withdraw consent at any time where processing is based on consent.
Data portability to transfer data to third parties upon request.
To exercise these rights, please contact us at info@makanda.com.
Contact Us
If you have questions or concerns regarding your personal data or this Privacy Policy, please contact us at:
Makanda by The Sea Hotel
Email: info@makanda.com
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We recommend regularly reviewing this page for the latest updates. We will notify you of significant changes via email or prominently on our website prior to the changes taking effect.
Privacy Policy
Effective Date: May 2025
This Privacy Policy applies to www.makanda.com, owned and operated by Makanda by The Sea Hotel Adults Only. This policy describes how we collect, use, disclose, and protect the personal information you provide through our website: www.makanda.com. It also outlines your rights regarding the management of your personal data.
Information We Collect
We collect the following types of personal data:
Name, email address, phone number, and postal address.
Payment information (credit card type, number, cardholder name, expiration date, and security code).
Reservation details, including dates of arrival and departure, special requests, and service preferences.
Information provided through surveys, contests, or promotional offers.
You may choose what personal data you wish to provide, though some transactions may be affected if necessary information is withheld.
Automatically Collected Information
We automatically collect data, some of which may constitute personal data, including:
IP address
Browser type and version
Operating system and device settings
Language preferences
Location data
Time and date of access
Requested URL and referral source
Booking ID and browsing activity
For details about our use of cookies, please refer to our Cookie Notice.
Purpose of Data Processing
We use your data for:
Completing and managing your reservations.
Providing customer support.
Inviting you to submit guest reviews after your stay.
Marketing communications (newsletters, offers, promotions), subject to your consent where required.
General communication regarding your reservations, reminders, or service questionnaires.
Analytical research to improve our services and guest experiences.
Security and fraud prevention.
Compliance with legal obligations and dispute resolutions.
Legal Basis for Processing
Contractual obligations: Completing reservations and providing customer service.
Legitimate interests: Enhancing guest experiences, security measures, and internal analytics.
Consent: Marketing activities and newsletters.
Legal compliance: Responding to legal requests and regulatory obligations.
Sharing Your Personal Data
We may share personal data with:
Booking.com and its affiliates for reservation management, customer service, and analytics.
Third-party service providers for processing payments, analytics, and marketing services.
Competent authorities for legal compliance and law enforcement purposes.
International Data Transfers
Your personal data may be transferred internationally, including outside the European Economic Area (EEA). We ensure adequate protection measures and comply with applicable data protection laws, including using standard contractual clauses as required.
Data Security
We implement technical, physical, and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is strictly limited to authorized personnel only.
Data Retention
Personal data is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and prevent fraud. Specific retention periods depend on the type of information and applicable legal requirements.
Your Rights
You have the right to:
Access your personal data and request a copy.
Correct inaccuracies or update your information.
Request deletion, restriction, or objection to the processing of your personal data.
Withdraw consent at any time where processing is based on consent.
Data portability to transfer data to third parties upon request.
To exercise these rights, please contact us at info@makanda.com.
Contact Us
If you have questions or concerns regarding your personal data or this Privacy Policy, please contact us at:
Makanda by The Sea Hotel
Email: info@makanda.com
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We recommend regularly reviewing this page for the latest updates. We will notify you of significant changes via email or prominently on our website prior to the changes taking effect.
Effective Date: May 2025
This Privacy Policy applies to www.makanda.com, owned and operated by Makanda by The Sea Hotel Adults Only. This policy describes how we collect, use, disclose, and protect the personal information you provide through our website: www.makanda.com. It also outlines your rights regarding the management of your personal data.
Information We Collect
We collect the following types of personal data:
Name, email address, phone number, and postal address.
Payment information (credit card type, number, cardholder name, expiration date, and security code).
Reservation details, including dates of arrival and departure, special requests, and service preferences.
Information provided through surveys, contests, or promotional offers.
You may choose what personal data you wish to provide, though some transactions may be affected if necessary information is withheld.
Automatically Collected Information
We automatically collect data, some of which may constitute personal data, including:
IP address
Browser type and version
Operating system and device settings
Language preferences
Location data
Time and date of access
Requested URL and referral source
Booking ID and browsing activity
For details about our use of cookies, please refer to our Cookie Notice.
Purpose of Data Processing
We use your data for:
Completing and managing your reservations.
Providing customer support.
Inviting you to submit guest reviews after your stay.
Marketing communications (newsletters, offers, promotions), subject to your consent where required.
General communication regarding your reservations, reminders, or service questionnaires.
Analytical research to improve our services and guest experiences.
Security and fraud prevention.
Compliance with legal obligations and dispute resolutions.
Legal Basis for Processing
Contractual obligations: Completing reservations and providing customer service.
Legitimate interests: Enhancing guest experiences, security measures, and internal analytics.
Consent: Marketing activities and newsletters.
Legal compliance: Responding to legal requests and regulatory obligations.
Sharing Your Personal Data
We may share personal data with:
Booking.com and its affiliates for reservation management, customer service, and analytics.
Third-party service providers for processing payments, analytics, and marketing services.
Competent authorities for legal compliance and law enforcement purposes.
International Data Transfers
Your personal data may be transferred internationally, including outside the European Economic Area (EEA). We ensure adequate protection measures and comply with applicable data protection laws, including using standard contractual clauses as required.
Data Security
We implement technical, physical, and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is strictly limited to authorized personnel only.
Data Retention
Personal data is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and prevent fraud. Specific retention periods depend on the type of information and applicable legal requirements.
Your Rights
You have the right to:
Access your personal data and request a copy.
Correct inaccuracies or update your information.
Request deletion, restriction, or objection to the processing of your personal data.
Withdraw consent at any time where processing is based on consent.
Data portability to transfer data to third parties upon request.
To exercise these rights, please contact us at info@makanda.com.
Contact Us
If you have questions or concerns regarding your personal data or this Privacy Policy, please contact us at:
Makanda by The Sea Hotel
Email: info@makanda.com
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We recommend regularly reviewing this page for the latest updates. We will notify you of significant changes via email or prominently on our website prior to the changes taking effect.
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All rights reserved.
All rights reserved.
HOTEL MAKANDA
LEGAL POLICIES